Your information will never be shared with spammers or used in a ‘spammy way’ – we hate spam just as much as you do! You will only be contacted in relation to any orders you place or in reply to queries you make, unless you have opted in to receive our newsletter. You will not be added to any mailing list without your permission. If you do choose to subscribe to our newsletter via this website, the option to discontinue your subscription is always possible.
What we collect
We might collect the following information:
- Contact information including email address
- Demographic information, such as postcode
- Other information relevant to customer surveys and/or offers
For the list of cookies we collect see the: List of cookies we collect section.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
Shopping privacy & security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
The shopping cart on the Coral Covey website is run and processed by the e-commerce provider ‘2 Checkout’. This service provides you with an extremely high level of security when shopping with Coral Covey. Your phone number is required to complete the payment. This is for a required security feature of the 2 Checkout payment service and this information is not stored by Coral Covey.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally. These pieces of information are used to improve services for you.
First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.
Name – SESSxxxID
Purpose – Authentication session to prevent having to login multiple times in one browser session.
Typical content – A unique id that ties the current session to a database settings table
Expires – One week
Name – has_js
Expires – On site exit
Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site.
Provider – Google Analytics
Name – _utma, _utmb, _utmc, _utmz
Purpose – These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
We use a number of suppliers who may also set cookies on their websites’ on its behalf. This site does not control the dissemination of these cookies. You should check the third party websites for more information about these.
Links to other websites
The Coral Covey website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, Coral Covey cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable on the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless required to do so by law.
Any comments and/or suggestions you have that could help us give you a better quality of service will be welcome and greatly appreciated.